FAQs

Most of our products ship directly from our trusted international suppliers, allowing us to offer unbeatable prices on the latest trending home items.

Shipping typically takes 7–20 business days, depending on the product and your location. We’ll send you a tracking number once your order is dispatched so you can follow its journey.

Simply click Track Your Order in the main menu, enter your order number and email address, and you'll see the latest tracking updates.

To get your items to you as quickly as possible, we may ship multiple products separately from different warehouses. Don’t worry - the rest of your order is on its way!

Orders can only be changed or cancelled within 12 hours of placing them. After that, our fulfillment team begins processing your order to ensure fast delivery.

We offer a 30-day return policy. If you’re not satisfied with your item, contact us within 30 days of delivery to initiate a return. See our Returns & Refund Policy for full details.

If your item arrives damaged or defective, notify us within 48 hours of receiving it - we’ll send a replacement or issue a refund, hassle-free.

We stand behind the quality of our products. Some items may include a manufacturer’s warranty. If you experience any issues, get in touch and we’ll do our best to make it right.

We accept all major credit and debit cards, Apple Pay, Google Pay and Klarna - for fast and secure checkout. Please note we do not accept PayPal as they have proven to be an unreliable payment processor in the past.

You can reach us through Live Chat or our Contact page. We aim to respond within 24–48 hours, Monday to Friday.